Shipping policy
Shipping Policy
This Shipping Policy governs all order-processing, delivery, and shipping-related matters for purchases made through the Asalvision official website at https://asalvisionl.shop. We offer apparel merchandise including denim jackets, suit blazers, wool overcoats, leather pants, trench coats, vests, and other in-stock apparel items.
By placing an order on our site, you acknowledge and agree to the terms of this Shipping Policy, together with our Terms of Service, Privacy Policy, and Return & Refund Policy.
For any shipping-related questions, please contact our customer support team at:
Email: info@asalvisionl.shop
1. Free Shipping Offer
Asalvision provides free standard shipping for all eligible orders placed through https://asalvisionl.shop.
No additional standard delivery fees will be charged at checkout for qualifying orders of denim jackets, suit blazers, wool overcoats, leather pants, trench coats, vests, and other in-stock apparel items.
Free shipping applies to standard delivery service only. Expedited or express shipping options, if available, will incur additional charges payable by the customer.
The free shipping benefit cannot be exchanged for cash, store credit, or a monetary discount.
We reserve the right to adjust or discontinue this free-shipping promotion at any time. Any changes will take effect upon publication on our website.
2. Order Processing Time
After you successfully submit and pay for your order, order processing generally takes 1–3 business days.
Processing includes payment verification, product inspection, order preparation, packaging, and preparation for shipment.
Processing takes place Monday through Friday.
Orders received on weekends, U.S. holidays, or during high-volume sales periods may experience additional processing delays.
If a significant delay is expected to affect your order, we will notify you by email.
Order processing time is separate from shipping and transit time.
3. Estimated Delivery Transit Time
Our standard shipping and transit time is approximately 5–8 business days after the order has been shipped.
Based on our standard processing and shipping estimates, the overall estimated delivery timeframe is approximately 6–11 business days from the date the order is successfully placed, consisting of:
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Order processing: 1–3 business days
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Shipping and transit: 5–8 business days
These delivery timelines are estimates and are not guaranteed delivery dates. Actual delivery times may vary due to circumstances outside our reasonable control.
Any optional expedited shipping service, if available, will follow the applicable carrier's quoted transit time and will incur additional customer-paid charges.
4. Tracking Information
Once your order has been shipped, we will send the tracking number to the email address provided when you placed your order.
Tracking information is provided by the applicable shipping carrier and may not become immediately available after shipment.
Customers should retain their shipment-confirmation email and tracking information for reference.
5. Shipping Delays
Although we make reasonable efforts to meet the estimated processing and delivery timeframes stated in this Shipping Policy, unexpected circumstances may occasionally cause delays.
If we become aware that your order is unlikely to be shipped within the applicable estimated timeframe, we will notify you by email as soon as reasonably practicable and provide updated information regarding the expected shipping timeframe.
Where applicable, you may have the option to:
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Agree to the delayed shipment and continue waiting for your order; or
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Cancel the affected unshipped order or merchandise and receive the applicable refund.
If we are unable to provide a revised shipping timeframe or are otherwise unable to fulfill the order, the order may be canceled and the applicable refund will be provided in accordance with applicable law.
Any required refund for unshipped merchandise will be handled in accordance with applicable law and our Return & Refund Policy.
6. Shipping Carriers
Orders may be shipped through different shipping carriers depending on the destination, package characteristics, warehouse location, inventory availability, and shipping arrangements.
We may use USPS, UPS, FedEx, DHL, or other appropriate delivery providers.
The specific carrier used for an order may vary and is not guaranteed unless a particular carrier or shipping service was specifically selected and paid for at checkout.
7. International Shipping, Customs Duties and Taxes
We ship to supported destinations available at checkout.
For international or cross-border shipments, import duties, customs fees, VAT, and other local governmental taxes may apply upon arrival in the destination country.
These charges are the sole responsibility of the customer and are not covered by our free-shipping benefit.
Free shipping only covers our applicable outbound standard shipping cost and does not cover customs duties, import taxes, customs clearance fees, or other government-imposed charges.
Customers should consult their local customs authority to learn about potential import charges before completing a purchase.
We cannot predict or control customs inspections, customs clearance procedures, or customs-related delays. Such delays do not automatically qualify an order for a refund.
8. Shipping Address Responsibility
You are responsible for providing accurate and complete shipping and contact information when checking out on https://asalvisionl.shop.
We cannot guarantee that shipping addresses can be modified after an order has been processed or dispatched.
If a package cannot be successfully delivered because of an incorrect or incomplete address, recipient unavailability, refused delivery, or missed delivery attempts, the package may be returned to our warehouse or shipping facility.
In such return-to-sender situations, the original free-shipping benefit may no longer apply.
Any secondary shipment or reshipment may require the customer to pay applicable reshipping costs.
9. Failed Delivery and Returned Packages
If a package is returned to us because of an incorrect or incomplete address, refusal of delivery, failure to collect the package, recipient unavailability, or repeated unsuccessful delivery attempts, we will contact the customer regarding the available options.
The customer may request that the package be reshipped. Any applicable reshipping costs will be the customer's responsibility.
Alternatively, the customer may request a refund instead of reshipment.
Any refund in connection with a returned or undeliverable package will be handled in accordance with our Return & Refund Policy and applicable law.
If the original package is returned to us and the customer requests a new shipment, the new shipment may not qualify for free shipping.
10. Multiple Shipments
We generally aim to ship items from the same order together whenever reasonably possible.
However, items from the same order may be shipped separately depending on product availability, warehouse location, inventory, or shipping arrangements.
If an order is shipped in multiple packages, customers may receive separate tracking numbers and shipment-confirmation emails.
The applicable estimated delivery timeframe applies separately to each shipment after the relevant package has been dispatched.
11. Lost, Stolen, or Damaged In-Transit Packages
Risk of loss and title for products will be handled in accordance with applicable law and the circumstances of the transaction.
If tracking shows that your package was delivered but you have not received it, please first check with household members, building management, the local carrier facility, or neighbors where appropriate.
Please also contact us at:
Please include your order number so that we can assist with the investigation.
Claims for lost parcels should be submitted to our support email within 15 business days after the maximum estimated delivery date whenever possible.
We will work with the applicable shipping carrier to investigate the situation.
Visible outer-package damage should be documented with clear photographs and reported to:
within 7 calendar days of delivery, in accordance with our Return & Refund Policy.
We are not responsible for delays or disruptions caused by circumstances beyond our reasonable control, including carrier operational failures, severe weather, natural disasters, public emergencies, customs interventions, or other force-majeure events, subject to applicable law.
12. Order Modification and Cancellation Before Shipment
You may request an address correction or full order cancellation before your order has completed processing and been handed over to the shipping carrier.
Please contact:
and provide your valid order number.
Once an order has been shipped or handed over to the carrier, cancellation or redirection may no longer be possible.
In such cases, you may need to follow the applicable return procedure after receiving the merchandise.
13. Out-of-Stock Situations After Order Placement
In rare circumstances, an item you ordered may become unexpectedly out of stock after checkout.
If this occurs, we will contact you at:
and may offer available options, which may include:
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Waiting for the item to be restocked
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Selecting an alternative apparel item
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Receiving store credit where available
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Receiving a full refund to the original payment method
If we are unable to fulfill an order within the applicable advertised or agreed shipping timeframe, we will provide appropriate notice and any applicable options in accordance with applicable law.
14. Policy Revisions
Asalvision reserves the right to amend this Shipping Policy when necessary to reflect changes in our business, products, shipping procedures, or applicable legal requirements.
Updated terms will be posted on https://asalvisionl.shop with a refreshed "Last Updated" date.
Your continued use of or purchase from our store after an updated Shipping Policy is published constitutes acceptance of the updated terms, to the extent permitted by applicable law.
- Choosing a selection results in a full page refresh.